Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Tim Hortons review in Buffalo, New York: To discuss merchandise

4.8
Details
I would just like to request that you bring back the cherry timbits. I have heard from many people that they miss this flavor and I agree with them.
View full review
Most Helpful
Review
#1719369 Review #1719369 is a subjective opinion of poster.

Tim Hortons review in Madison Heights, Michigan: Change Emply

Very bed service . Emplay they don’t know how to talk with Castomer. And they cheat people when were using credit card. So be careful. Lactation 28775 Dequindre rd 48073 .
View full review
Review
#1721687 Review #1721687 is a subjective opinion of poster.
Service
Tim Hortons Customer Care
Pros
  • Bed
Cons
  • Staff shortagemgmtproblems
Tags
  • None Delivary

Tim Hortons review in Canton, Michigan: NO TEETH PLEASE

3.7
Details
The employee working drive thru at the Dearborn, Michigan location on Greenfield opened the bag of coffee with her teeth. I was so disgusted!
View full review
Review
#1680551 Review #1680551 is a subjective opinion of poster.
Reason of review
Problem with delivery
4.1
Details
This is an open letter to Alex Macedo, President of Tim Hortons: Dear Sir, you have the dubious honour of heading up a Company, I have liked since its conception in Hamilton, many years ago. Your Company has undoubtably the worst customer service in ANY company with...
View full review
Review
#1667185 Review #1667185 is a subjective opinion of poster.
Service
Tim Hortons Customer Care
Pros
  • I like the coffee
Cons
  • Non existent customer service at head office
Reason of review
Poor customer service
Loss
$25
Preferred solution
Let the company propose a solution
2.8
Details

Update by user Aug 26

This is the Melvindale,Michigan store located on Oakwood Street. This is a smaller store.it has staff shortages. i am a steady customer of tim hortons.

Original review posted by user Aug 26

i went to this local Tim Hortons on Oakwood Street in Melvindale,Michigan on Sunday,August 25,2019 at 330pm,and the...
View full review
Review
#1635411 Review #1635411 is a subjective opinion of poster.
Pros
  • I like the coffee
Cons
  • Staff shortagemgmtproblems
Reason of review
Poor customer service

Tim Hortons review in North Tonawanda, New York: Horrible

Ok I guess its my fault for going here over and over again, but this on my way to work every morning. Almost ever time I go to the Tim Hortons on Meadow Drive either my order is always wrong, or the workers are nasty, or both. I have talked to someone before about this, but it never changes~! There is actually a facebook thread about this tim hortons… They need new management because the girl that runs it just don't care, and don't say nothing to the employees about your order being wrong because they just don't care
View full review
Review
#1546700 Review #1546700 is a subjective opinion of poster.
Service
Tim Hortons Customer Care
Reason of review
Poor customer service

Tim Hortons review in Toronto, Ontario: Rewards card fiasco

3.0
Details
Rewards card program is horrible. Went in with my card and was told i was at 7 so my next coffee would be free. Next time i went in it showed 4. The time after that 3. I buy 3 to 4 coffees a day and since the program started almost a month ago i have only received 3 free coffees. The math doesnt add up. Reached out to Tim Hortons on FB, through a PM and direct on their website and no response. They suck.
View full review
Review
#1516042 Review #1516042 is a subjective opinion of poster.
1.0
Details
I am a frequent customer of Tim Horton's in Buffalo New York, downtown location. Myself and others were waiting for service and there were five employees there. Some were taking care of the drive-through but no-one was taking care of the waiting customers. When it was...
View full review
Review
#1441621 Review #1441621 is a subjective opinion of poster.
Service
Tim Hortons Customer Care
Cons
  • Lazy staff
  • Ignored customers because do not want to work
  • Would rather not work at all
Reason of review
Poor customer service
I am absolutely disgusted by the customer service, the product service is a joke and I must say something now !!! I have been a loyal coffee drinker to this company for over 15 yrs, over the last 2 years I have seen customer service and product service go down the...
View full review
Review
#1188276 Review #1188276 is a subjective opinion of poster.
Service
Tim Hortons Customer Care
Reason of review
Poor customer service
1.0
Details
Stopped at the Tim Hortons in Richelieu on March 12 a.m. and asked for two eggs and cheese, no muffins. Served with the cheese plastered to the wrapper, what am I supposed to do, lick it off? Degrading and humiliating experience for almost $11 Canadian! Employees...
View full review
Review
#1020180 Review #1020180 is a subjective opinion of poster.
Pros
  • Menu choices
Cons
  • No gluten free items
Reason of review
Poor customer service
Loss
$11
Preferred solution
Full refund
Tags
  • Gluten-free

Contact Tim Hortons Customer Service

Website:
Mailing Address:
874 Sinclair Road
Oakville , ON L6K 2Y1
Phone:
+1 905 845 6511
All Tim Hortons Contacts

Compare Tim Hortons to

Tim Hortons
Tim Hortons
2230 reviews
2.9
VS
Panera Bread
Panera Bread
2230 reviews
2.5
Compare Tim Hortons vs Panera Bread
OK I WAS WALKIN INTO TIM HORTANSS UESTERDAY NIGHT ND THERE WAS A HUGE POODLE OF COLD WATER AND I GUESS WAS LEAKING!!!!!!!!!!!!!!!!! I WAS LAYING THERE ND IT WAS 1AM ND I WAS SCREAM FOR HALP ND NO ONE CAME TO HALP ME GET UP!!!!! IT WAS WET ND COLD ND I THOUGHT GREAT NOW...
View full review
3 comments
Anonymous
#1665415

Have you contacted a lawyer? Do you have injuries?

View more comments
Review
#633893 Review #633893 is a subjective opinion of poster.
Reason of review
Poor customer service